48 Hour Service Guarantee. Trek Bicycle Tustin. Orange County Bike Shop.

48 Hour Service Guarantee

Trek Bicycle Tustin is a full service bike repair shop located in Tustin of Orange County, California. We can repair or service any bicycle make or model from a minor tune-up to a major overhaul. Our well-trained staff will handle the problem. 

We will complete your service within 48 hours of your drop-off time or you will receive a $20 gift card. This guarantee is based on all necessary parts being available at the time the work order is created.

  • Special order parts, outside of regular weekly orders, may require a surcharge for extra shipping charges. The 48 hour guarantee starts when all parts have arrived at the shop.
  • Factory repairs are not included in the 48 hour service guarantee, such as suspension forks.
  • Warranty repairs will be completed within 48 hours of getting the service approval and receiving all of the necessary parts into the shop.
  • Holidays, when our shop is closed, will add 24 hours to the service guarantee.

Level 1 Service Package - $70*

Recommended every 3 months or 1,500 miles
Everything torqued, aligned, and adjusted.

After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacturer specifications

  • Align and adjust brakes
  • Align and adjust shifting
  • Adjust headset
  • Inspect bottom bracket
  • Bike Wash

Replacement parts not included in service package price.
*$20 discount for bicycles purchased at our store.

Level 2 Service Package - $160*

Recommended every 6 to 12 months or 5,000 miles
Everything cleaned, tensioned, aligned, and adjusted.

After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, replace all cables and housing, dial in your brakes, tune and lube your shifting to perfection.

  • Level 2 includes everything from the Level 1 plus:
  • Remove and deep clean all drivetrain components
  • Lateral and vertical wheel true
  • Replace and re-route all cables and housing
  • Flush hydraulic brakes and replace brake pads

Replacement parts not included in service package price.
*$20 discount for bicycles purchased at our store.

Level 3 Service Package - Starting at $300*

Recommended every 1 to 2 years or 10,000 miles
The entire bike stripped, cleaned, lubed, and tuned to perfection.

Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put on serious miles in all-conditions, this one’s for you.

  • Level 3 is everything included in Level 2 plus:
  • Disassemble entire bike and deep clean all parts
  • Overhaul and replace all bearing systems
  • Service front and rear mountain bike suspension and dropper post**

Replacement parts not included in service package price.
*$20 discount for bicycles purchased at our store.
**Suspension and dropper post service increase the price of the package.

Additional Serivces:

Drive Train Cleaning: $40
All drive train components are removed, cleaned and adjusted.
Flat Tire Fix: $8–$15 (not including electric bikes)
New tubes are installed. Tires are inspected for damage and protrusions. Rim strips are inspected to ensure proper coverage of spokes and spoke holes.
Wheel Truing: $15–$20
Spokes are tensioned. Wheels are centered and adjusted true, both radially and laterally.
Derailleur Adjustment: $15
Cables and limits are adjusted to ensure proper shifting.
Chain Replacement: $10–$15
Size and replace chain. Adjust derailleur.
Brake Adjustment: $7.50–$15
Adjust pads and cables to ensure proper braking.
Cable Replacement: $10–$15 per cable
Replace cables and adjust tension to ensure proper braking or shifting.
Hub Adjustment: $10 front, $20 rear
Adjust axle nuts to eliminate play in the wheel.
Headset Adjustment: $10
Fork changeover/install. Does not include cutting.
Wheel Building: $55–$75
Lace spokes, tension and true wheel. Does not include taking apart old wheel.
Bike Fitting: $50–$200
Professional bike fitting available by appointment. Pricing varies depending on the extent of the fit. See our Precision Fit page for more info.
Box a Bike: $75
Box a bike for shipping. Includes box and padding.
Muc-Off Clean, Protect and Lube service: $60
Basic bike cleaning, drive train cleaning, frame protection and ceramic lube using Muc-Off products.
Muc-Off Bike Cleaning: $30
Basic bike cleaning using Muc-Off bike cleaner.

***Prices and details are subject to change or expire without notice. ***Prices do no include parts.