Trek Bicycle Tustin 48 hour service guarantee

We will complete your service within 48 hours of your drop-off time or you will receive a $20 gift card. This guarantee is based on all necessary parts being available at the time the work order is created.

Please see the details below for rules and conditions:

  • Special order parts, outside of regular weekly orders, may require a surcharge for extra shipping charges. The 48 hour guarantee starts when all parts have arrived at the shop.
  • Factory repairs are not included in the 48 hour service guarantee, such as suspension forks.
  • Warranty repairs will be completed within 48 hours of getting the service approval and receiving all of the necessary parts into the shop.
  • Holidays, when our shop is closed, will add 24 hours to the service guarantee.

***Details are subject to change or expire without notice.