New customer policies during the Covid-19 crisis
Things change daily, but for the time being, we are open and operating, with these procedures and practices.
* * * Please note that the information here is subject to change without notice * * *
Curbside Service Drop Off
Bring your bike to the front of the store. Someone will meet you to get your contact info and a general idea of the needed service. Our Service Advisor will call you with an estimate of the repairs.
No “On The Spot” Repairs
All bikes must be dropped off for service. During this time, we are still completing service within 48 hours unless the bicycle is dropped off on Friday or Saturday because we are now closed Sundays.
We encourage customers to shop our website to search or browse for product. If you decide to purchase online, you have the option to pick up in store or receive home delivery. If you choose in-store pick up, you can call when you arrive at the store and someone will bring your product out to your car.
Limited Test Rides
If shopping for a bike, you must bring your own helmet to test ride a bike. This is to help protect everyone.
We understand that these aren't the easiest of times. Still, we are happy to help you with your bicycle needs and thankful that you understand that these policies are for the safety of all of us.